INSURANCE TECHNICIAN 3
Company: State of Washington
Location: Tumwater
Posted on: July 19, 2025
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Job Description:
This recruitment will remain open until August 18, 2025. The
agency reserves the right to make a hiring decision at any time
after the initial screening date on July 23, 2024. It is in the
applicant’s best interest to submit materials as soon as possible.
Make a Difference: Protect Consumers & Join Our Dynamic Team! The
Office of the Insurance Commissioner (OIC) seeks a qualified
individual for the Insurance Technician 3 position. This role is
within the Rates, Forms, and Provider Networks Division and is
based out of our Tumwater Office. We are an employer of choice!
Here’s why: - Meaningful work: Ensure a healthy insurance market &
protect Washington consumers. - Impactful career: Make a daily
difference in the lives of countless Washingtonians. - Small
agency, big opportunities: Gain a holistic understanding of our
mission and build strong relationships with colleagues. -
Diversity, equity, and inclusion: OIC is committed to ensuring that
all employees enjoy a respectful, safe, and supportive working
environment - by fostering the inclusion of people from all
backgrounds, cultures, and attributes. About the Position Are you
someone who enjoys diving into details, solving complex problems,
and contributing to meaningful public service? In this senior-level
paraprofessional role, you’ll work on the front lines of consumer
protection—reviewing insurance rates, rules, and contract filings
to ensure they meet state laws and regulations. Why This Role
Matters: You’ll help uphold our mission of protecting Washington
consumers by: - Establishing criteria to review insurance policy
and contract forms to ensure they comply with state laws and rules.
- Supporting insurers in getting timely approval to bring products
to market. - Contributing to initiatives that improve the insurance
marketplace. Why You'll Love Working With Us: - Purpose-driven work
that directly impacts the lives of consumers across the state. - A
collaborative and supportive team environment. - Opportunities to
grow your expertise and shape the future of insurance regulation.
If you're passionate about public service, detail-oriented, and
ready to make a real impact, we’d love to hear from you! This
recruitment may be used to establish a qualified pool of candidates
for Insurance Technician 3 vacancies in the next sixty days. This
is a Washington General Service position. The monthly salary range
for this position is $3,752 - $5,011. Benefits & Perks -
Comprehensive benefits package: Health, dental, vision, retirement,
paid leave (vacation, sick, etc.) and much more! - Supportive work
environment: We value diversity, professional growth, and
collaborative atmosphere. - Wellness programs: Invest in your
well-being with on-site resources and initiatives. - Work-life
balance: Flexible schedules with telework opportunities. - Public
service fulfillment: Contribute to a cause that matters and feel
the satisfaction of serving the public good. - Training &
Development: Continuously learn and grow with tuition
reimbursement, Public Service Loan Forgiveness, and other programs.
- Free parking (Tumwater) & Public transportation pass (Thurston
County): Save on commuting costs. - And more! Explore our website
for additional benefits: https://www.insurance.wa.gov The duties of
the position include, but are not limited to: - Receives insurance
filings through SERFF (on-line filing system). - Examines and
researches complex provider contract, rate, rule and form filings
to verify they meet OIC filing policies/procedures and statutory
and regulatory requirements. - Independently determines type and
line of insurance (Health & Disability, Life and Annuity, and
Property & Casualty) and type of provider (template, negotiated,
intermediary) or benefit management contract (service, provider
network) and audits filing for completeness. - Independently
determines if required components are included, depending on the
type of insurance. - Research SIMBA tracking system for current
status; determines next step. - Rejects or accepts SERFF filings
according to department and NAIC procedures. - Compose detailed
correspondence and/or calls insurance companies/agents; explains
insurance rules, regulations and procedures, answers detailed
questions, and resolves problems involving insurance rate, rule,
form, provider and benefit management contract filings. - Acts as
liaison between customers, companies and insurance analysts,
offering assistance in completion of necessary forms and explaining
filing procedures. - Provides authoritative information to other
OIC divisions, insurance agents, consumers, companies and others by
responding to questions received through the Rates, Forms, and
Provider Networks helpdesk email and phone line. To read more about
this position and view all duties, click here to request a position
description. Required Qualifications: One (1) year as an Insurance
Technician 2; OR Two (2) years as an Insurance Technician 1; OR
Four (4) years of clerical experience working in a customer service
role answering questions regarding agency processes and procedures
and other inquiries. Preferred/Desired Qualifications: - Experience
working in an office providing customer support regarding basic
insurance rules and procedures. - Basic level Microsoft Office
skills (Word, Excel, Outlook) Ready to join us? Learn more about
the OIC by visiting our website. We encourage you to check out our
video below and listen to what our employees have to say about
working here! Welcome to the OIC Submit your application today and
take the first step towards a rewarding career at the OIC! - This
position is represented by the Washington Federation of State
Employees (WFSE). - Wage/salary depends on qualifications or state
rules of compensation (if currently a state employee). - State law
(RCW 48.02.090[5]) prohibits employees of the OIC from having any
interest, directly or indirectly, in an insurance company other
than as a policyholder. This prohibition includes the receipt of
renewal commissions. If employment is accepted with this agency,
you agree to abide by this state law. - Prior to a new hire, a
background check including criminal record history will be
conducted. Information from the background check will not
necessarily preclude employment but will be considered in
determining the applicant’s suitability and competence to perform
in the position. - If claiming veteran status, please send your DD
214 to recruitment@oic.wa.gov with IT3_2025-04960 in the subject
line. Please do not attach the DD 214 to your application
materials. Please black out personally identifiable data such as
social security numbers. - The Office of Insurance Commissioner is
an equal opportunity employer, does not discriminate on the basis
of age, sex, marital status, sexual orientation, race, creed,
color, national origin, honorably discharged veteran or military
status, or the presence of any sensory, mental, or physical
disability or the use of a trained service animal by a person with
a disability. Persons requiring reasonable accommodation in the
application process or requiring information in an alternative
format may contact the recruitment team at Recruitment@oic.wa.gov.
Those with a hearing impairment in need of accommodation are
encouraged to contact the Washington Relay Service at
1-800-676-3777 or www.washingtonrelay.com. - If you are having
technical difficulties creating, accessing (log in, password or
email issues) or completing your application (error messages),
please call toll-free at (855) 524-5627. - Contact us: For
inquiries about this position, please contact us at
recruitment@oic.wa.gov. Compensation details: 21.56-28.8 Hourly
Wage PI8ea14451ff8a-37156-38119547
Keywords: State of Washington, Auburn , INSURANCE TECHNICIAN 3, Accounting, Auditing , Tumwater, Washington