Solution Engineer I, MDM
Company: ZONES
Location: Auburn
Posted on: February 16, 2021
|
|
Job Description:
Description
As an Associate Mobile Device Management (MDM) Solution Engineer
your tasks may vary day-to-day but primarily will focus on Customer
Professional Services implementations, consulting and operation
automation as well as best-of-class support for MDM deployments.
The ideal candidate will be able to adapt seamlessly to the
organization and the customers we serve, be technically savvy as
well as enjoy learning new technologies. This role will also work
with a team of Solution Engineers that will require mentoring as
well as the creation of a larger set of repeatable reference
architectures for use by additional delivery teams.
Required Skills
Minimum 2+ years of MDM Implementation, System Administration
and/or Migration experience within the following offerings
M365/O365 - Intune and AutoPilot
Apple DEP, VPP and Jamf Pro
Azure Information Protection and DLP
Mobile Iron, Air Watch or VMWare Workspace One
Android application store deployments
Integration of mobile capabilities (High Availability device/App
VPN, Wireless Local Area Network Security, LOB/store apps,
etc...)
Adopting, implementing, and documenting repeatable change processes
and best practices for our internal Team's
Assist Customers with uploading, updating, maintaining, and
deleting Windows Mobile, iOS, and Android Apps as needed based on
the engagement requirements
Additionally, many of our customers require guidance or consulting
in:
Creating, configuring, and maintaining security policies on the MDM
platform
Understanding MDM reporting capabilities
Creating, updating, and maintaining users and device owners in the
MDM platform they choose
Assessing MDM capabilities and provide recommendations on
optimization and usage
Working with customers to resolve technical issues
Performing data, speed, and App usage analysis on Client deployed
mobile devices
Creating user documentation (Tips, tricks, FAQs) as new features
and Apps are deployed for Clients if needed
Assisting with piloting and testing new Apps for Enterprise use if
needed
This position will require you to acquire at least one of the
following certifications below within the first year of employment
if you do not already possess them:
M365 - MS-500 Microsoft Security Administration
VMware - VCP-DW 2020 VMWare Certified Profession
If your certifications are out-of-date then you will be required to
renew these certifications in addition to filling any gaps within
the first year
Drafting reference architectures (runbooks) for future reuse by the
larger Zones Engineering team
Technically minded and understands a wide range of MDM system
platforms
Clear comprehension of the overall IT infrastructure and
application stack
Analytical skills to assist in the resolution of complex issues
that may be time sensitive
Ability to estimate effort to complete tasks and meet pre-defined
objectives
Ability to plan, organize, schedule, and manage activities during
delivery and management of a project once the primary deliverables
are complete
Nice to have Skills
Experience with Active Directory
Experience with Security Technologies
Experience with SCCM
Some network configuration experience (Firewalls, VPN,
Routers/Switches, and Load Balancers)
Specific Duties and Responsibilities
Liaison with the Pre-Sales Solution Architect to validate technical
approaches as well as estimated level of effort, in-scope,
out-of-scope, etc.
Work directly with the PMO to coordinate pre-kickoff,
implementation as well as long term management duties for each
customer engagement
Specifically, you will be expected to assist in managing
expectations for Customer implementations, schedules (timeline),
and overall planning both with the internal Zones Team as well as
with the Customer
Assist in Customer MDM Proof-of-Concepts, Implementations and
Consulting engagements
Participate in 24/7 technical support coverage across the MDM
environment and applications as necessary
Creation of thorough specifications, plans and activities to ensure
successful Customer implementations or migrations
Provide responsible, timely, detailed status of progress and
expectations
Drive to change and constantly improve the service that is
delivered to the Customer with minimum disruption
Communicate with either on-shore or off-shore MDM Solution
Engineers within your project team as needed
As a rapidly growing global provider of IT solutions, we've
expanded from Seattle to Sydney and beyond - with reach in over 80
countries around the world. Today's top brands count on Zones and
our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo,
and more - to transform their enterprises. To support this
transformation, Zones offers products and services across four
Solution Environments: Workplace Modernization, Network
Optimization, Data Center Transformation, and Security
Fortification.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you!
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just
as committed to supporting our own team. Our employees enjoy a
variety of comprehensive benefits, including medical/dental/vision
coverage, life insurance, a 401(k) plan with matching provision,
paid time off, and much more. And as a Minority Business
Enterprise, a Corporate Plus member of the Northwest Minority
Supplier Development Council, and an Equal Employment Opportunity
Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you!
At Zones, we don't just acknowledge diversity, we make it the
foundation of how we conduct business and how we support our
employees and communities. Zones is a certified Minority Business
Enterprise (MBE) and Corporate Plus member of the Northwest MSDC
(Minority Supplier Development Council). We are committed to equal
employment opportunity regardless of race, color, ancestry,
religion, sex, sexual orientation, national origin, age,
citizenship, marital status, disability, gender identity or Veteran
status.
Keywords: ZONES, Auburn , Solution Engineer I, MDM, Engineering , Auburn, Washington
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Engineering JobsSite Reliability Engineer Description: About the position:As a Qumulo Member of Technical Staff in our SRE team, you will create, maintain, and operate our managed service, which allows end users to provision performant and easy-to-use scale (more...) Company: Qumulo Location: Seattle Posted on: 02/28/2021 Hired: Backend Engineer - Remote Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...) Company: Hired Location: Olalla Posted on: 02/28/2021 Front-End Engineer - Remote Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...) Company: HIRED Location: Seabeck Posted on: 02/28/2021 Front-End Engineer - Remote Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...) Company: HIRED Location: Poulsbo Posted on: 02/28/2021 Front-End Engineer - Remote Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...) Company: HIRED Location: Bremerton Posted on: 02/28/2021 Front-End Engineer - Remote Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...) Company: HIRED Location: Black Diamond Posted on: 02/28/2021 Civil Engineer Description: Function as a staff civil site development engineer Assemble civil engineering plans and reports Preparing permit submittals for civil engineering projects Maintain civil engineering records and (more...) Company: Futures Consulting Location: Seattle Posted on: 02/28/2021 Backend Engineer Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...) Company: HIRED Location: Port Townsend Posted on: 02/28/2021 Backend Engineer - Remote Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...) Company: HIRED Location: Orting Posted on: 02/28/2021 Front-End Engineer - Remote Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...) Company: HIRED Location: Brinnon Posted on: 02/28/2021 |