Director, Product Management
Posted on: February 16, 2021
The Director Product Management will be responsible for working
with delivery team to provide end-to-end road-mapping, deployment,
and change management related to our global enterprise platforms.
The Director will work with multiple teams across the business,
such as Sales, Finance, and Supply Chain, to develop a deep
understanding of their needs and to deliver solutions that will
have a significant impact on operational efficiencies and servicing
Zones is a diverse technology company with over $2 billion USD in
revenue and clients ranging from mid-market companies to Fortune
500 enterprises. Our business model is complex, and we are rapidly
evolving from a product sales company to an IT solutions and
services company. This requires us to transform how we interact
with our customers, what steps we take to empower our team members,
and how we optimize our internal operations and our interactions
with vendors and partners.
The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The Director Product Management's primary responsibility is to:
Ensure all business teams are ready for the rollout of the global
Ensure the product is ready at launch and that it retains its
innovative edge over its lifetime.
Collaborate with Product Managers to identify needs and manage the
"to-be" solution deployment.
Assist with triage and prioritization of issues raised during
implementation, provide post go-live operational support, and lead
ongoing transformational initiatives.
Generate reports and product documentation; orchestrate the
creation and maintenance of internal and external stakeholder
Ensure that departments are successfully adopting new processes and
Enable teams to drive innovation and encourage use of the entire
platform and its related technologies by promoting available
functionality and exploring additional opportunities for
Collaborate with cross-functional teams to create and drive
advanced offerings to improve business outcomes.
Direct Product Managers in the creation and maintenance of roadmaps
for enterprise software.
We are seeking candidates with the following experience and
Who You Are:
You are a strong communicator with the ability to execute plans in
a cross-functional team environment. You have a drive to execute
portfolios to ensure the ongoing success of multiple teams and you
have demonstrated this over the course of your career. You have a
strong bias toward data-driven decision making and you have an
innate ability to understand how metrics relate to business
problems and to each other.
8+ years of product management and global process change
10 years of experience working in a software organization.
Experience using enterprise products to develop client or business
Thorough understanding of processes and best practices for one or
more of the following: Sales, Finance, or Supply Chain.
Thorough understanding of how to manage cross-functional teams.
Strong client services orientation and accustomed to taking an
active role in executing complex portfolios.
Strong written and verbal communications skills, ability to
interact with executives in the organization, and the ability to
tailor messages appropriately.
Strong ability to represent and document strategic plans, business
processes, and business cases.
Bachelor's degree in computer science or a related field, or
Certification in Product or Change Management is preferred.
As a rapidly growing global provider of IT solutions, we've
expanded from Seattle to Sydney and beyond - with reach in over 80
countries around the world. Today's top brands count on Zones and
our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo,
and more - to transform their enterprises. To support this
transformation, Zones offers products and services across four
Solution Environments: Workplace Modernization, Network
Optimization, Data Center Transformation, and Security
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just
as committed to supporting our own team. Our employees enjoy a
variety of comprehensive benefits, including medical/dental/vision
coverage, life insurance, a 401(k) plan with matching provision,
paid time off, and much more. And as a Minority Business
Enterprise, a Corporate Plus member of the Northwest Minority
Supplier Development Council, and an Equal Employment Opportunity
Employer, our community is just as diverse.
At Zones, work is more than a job - it's an exciting career
immersed in an inventive, collaborative culture. If you're
interested in working on the cutting edge of IT innovation, sales,
engineering, operations, administration, and more, Zones is the
place for you!
At Zones, we don't just acknowledge diversity, we make it the
foundation of how we conduct business and how we support our
employees and communities. Zones is a certified Minority Business
Enterprise (MBE) and Corporate Plus member of the Northwest MSDC
(Minority Supplier Development Council). We are committed to equal
employment opportunity regardless of race, color, ancestry,
religion, sex, sexual orientation, national origin, age,
citizenship, marital status, disability, gender identity or Veteran
Keywords: ZONES, Auburn , Director, Product Management, Executive , Auburn, Washington
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