Account Manager - Business Development
Company: Currier Plastics
Location: Auburn
Posted on: May 27, 2023
Job Description:
JOB SUMMARY: The Account Manager's role is to oversee a
portfolio of assigned customers, developing new business and
coordinate activities between external customer and internal
resources focused primarily in our medical market segment ESSENTIAL
JOB FUNCTIONS: Account management responsibilities include
developing strong relationships with customers, connecting with key
business executives and stakeholders and preparing sales reports.
Account Managers also answer client queries and identify new
business opportunities among existing customers. In this role, you
will liaise with cross-functional internal teams (including
Customer Service, Product Development, Supply Chain, Operations and
Quality departments) to improve the entire customer experience.
This position will require travel to meet face to face with
customers on a monthly basis RESPONSIBILITIES:
- Serve as the lead point of contact for all customer account
management matters
- Must be able to articulate the capabilities at Currier
- Build and maintain strong, long-lasting customer relationships
which include customer & market intelligence
- Negotiate contracts and close agreements to maximize
profits
- Develop trusted advisor relationships with key accounts
- Ensure the timely and successful delivery of our solutions
according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly/yearly
initiatives to internal and external stakeholders - KPI's
- Develop new business with existing customers and/or identify
areas of improvement to meet sales quotas (product profitability)
- Forecast and track key account metrics (KPI's)
- Prepare monthly reports on account status
- Assist with challenging client requests or issue escalations as
needed
- Ability to understand technical information and translate into
value for non-technical audiences
- Excellent technical and communications skills including
writing, editing and critical/analytical thinking skills Ability to
work independently and demonstrate initiative, adaptability, and
follow-through Requirements QUALIFICATION STANDARDS:
- Proven work experience as an Account Manager, Key Account
Manager
- Demonstrable ability to communicate, present and influence key
stakeholders at all levels of an organization, including
executives
- Solid experience with CRM software (e.g. Epicor, Salesforce)
and MS Office (particularly MS Excel, PowerPoint, Word)
- Experience delivering customer-focused solutions
- Proven ability to juggle multiple account management projects
at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation
abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant
field experience
- Must have clean driving record Benefits Currier Plastics Inc.
Comprehensive Benefits Program: Currier Plastics is honored to be a
Plastics News BEST PLACE TO WORK! Paid Time Off - Includes
vacation, holidays, personal and sick time. *Group Medical
Insurance - Currier Plastics participates in the Excellus medical
and contributes a percentage of the medical insurance premiums.*
Weekly deductions based on coverage range from $45 - $237/week.
*Group Dental Insurance - Currier Plastics participates in the
Guardian Dental plan and contributes a percentage of the dental
insurance premiums* ($9.58/week for a family plan) *Group Vision
Program- Currier Plastics participates in the Guardian Davis Vision
Network Plan at a discounted price for eligible employees*
($1.35/week for a family plan) Flexible Spending Account (FSA) -
This election offers pre-tax savings to reimburse qualified medical
and child care expenses. 401K - Eligible to participate the 1st of
the Quarter following 90 days of employment. CPI matches 50% on the
first 6% you contribute to the plan. Profit Sharing- You will be an
eligible participant in Currier Plastics Profit Sharing Plan. Based
on the company's performance and the plan's criteria, you may
receive monthly bonuses paid out quarterly. Long Term Disability -
Currier Plastics pays for Long Term Disability coverage for all
employees. Life Insurance - Currier Plastics pays for Life
insurance for all eligible employees. Other Insurances - AFLAC
offers a variety of additional insurance programs including
Sickness, Disability, Cancer and Life for your consideration upon
eligibility. There are also supplemental life insurance policies.
The employee is responsible for 100% of the cost. The premiums are
conveniently paid through payroll deduction and most can be made on
a pre-tax basis. Employee Assistance Program - Free counseling
services for a variety of topics available confidentially to
employees and their immediate family. Tuition Reimbursement Program
- Reimbursement of tuition for one course per semester on a sliding
scale based on academic performance after one year of service.
Employee & Family Social FUNctions - CPI Family Night, Summer
Picnics, Golf Tournament, Holiday Gifts and Celebrations for
Employees and Families.
Keywords: Currier Plastics, Auburn , Account Manager - Business Development, Executive , Auburn, Washington
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