Enterprise Systems Administrator
Company: Muckleshoot Indian Tribe
Location: Auburn
Posted on: March 19, 2023
Job Description:
JOB SUMMARY:Responsible for the configuration, design,
installation, monitoring, and maintenance of enterprise software
applications. Responsible for daily backups of systems and the
development and testing of disaster recovery plans. Serves as a
tier-two escalation point in the support of the IT Support Services
team. Completes these and other duties as assigned for the
Muckleshoot Indian Tribe (MIT) government locations, Muckleshoot
Health and Wellness Center, and the Muckleshoot Tribal School
(MTS).MAJOR TASKS AND RESPONSIBILITIES:
- Administers Active Directory for user and computers attached to
the network. Sets and maintains proper user security levels and
resource permissions as appropriate for their position. Makes
timely account additions for new employee accounts, and promptly
removes network and system permissions for terminated employees.
Closely records these events in the service management
database.
- Optimizes enterprise level applications for maximum
functionality and flexibility within the scope of the systems
operational parameters and capabilities.
- Maintains system security and integrity, and participates in
ongoing and periodic audit processes as related to key enterprise
systems.
- Monitors and maintains a current database/list of installed
system version levels, remains appraised of latest version and
patch offerings from vendors, and makes timely recommendations for
installation of these products.
- Assists in data backup and file restoration and assures data
integrity through scheduled backups, regular restoration tests, and
routine backup system maintenance.
- Participates in disaster prevention and recovery planning.
Documents the plans as appropriate for areas of responsibility.
Checks at least annually to ensure plans are up to date and
appropriate.
- Provisions preconfigured enterprise application servers making
sure they are operating within prescribed parameters. Uses advanced
performance monitoring and management tools to maintain server
performance at optimum levels. Monitors and reviews system logs on
a daily basis and records all findings as appropriate.
- Troubleshoots problems relating to enterprise applications, and
implements solutions based on established procedures. Uses the
service management database to record all issues and
resolutions.
- Interacts with vendors on behalf of the IT department and end
users ensuring they provide services per contracted agreements.
Escalates complex issues to senior Engineering Services staff and
on to appropriate vendors as is warranted.
- Prepares specifications conforming to bid processes, obtain
estimates and assists IT management in vendor selection.
- Provides specialized technical support to users; meets with
users and/or department representatives to analyze requirements,
recommend solutions, and coordinate implementation.
- Because of the Tribe's commitment to community service and the
wellbeing of its members, each employee may be expected to perform
a wide range of office and field duties from time to time. Such
duties may or may not be related to their regular
responsibilities.EDUCATION - EXPERIENCE AND TRAINING FOR
POSITION:Required:
- Associate's degree in computer science or closely related
field.
- Microsoft Certified Solutions Associate (MCSA).
- Eight (8) years overall IT experience demonstrating a continued
path of growth, and either two (2) years of experience as a systems
administrator or systems engineer, or equivalent position working
on Windows based enterprises data systems.
- Four (4) additional years of experience as a systems
administrator or systems engineer may be considered in lieu of the
associate's degree; three (3) additional years of experience as a
systems administrator or systems engineer may be considered in lieu
of the MCSA; however, additional years cannot be counted twice
(i.e. to substitute for both the associates degree and the MCSA
requires seven (7) years of additional experience as a systems
administrator or systems engineer).Preferred:
- BS degree in Computer Science
- Microsoft Certified Solutions Expert (MCSE)SPECIFIC
SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION:Knowledge of:
Servers, SAN's, Understanding networking concepts, WAN and LAN
configuration and management, networking protocols, VMware, Windows
Server, MS Exchange, MS SharePoint, Active Directory Services,
advanced hardware and software troubleshooting techniques, user
management, time management techniques, written and oral command of
the English language.
Skilled in: Interpersonal relationship and team building,
developing documentation for technical and non-technical audiences,
preparing training materials for users, and using productivity
tools to convey ideas.PHYSICAL REQUIREMENTS:While performing the
duties of this job, the employee is frequently required to sit and
talk or hear. The employee is occasionally required to walk, crawl,
kneel, crouch, twist, push/pull and grasp; use hands to operate,
finger repetitively, handle, or feel objects, tools, or controls;
and reach with hands and arms. The employee must frequently lift
and/or carry up to 50 pounds. Employee has occasional exposure to
possible electrical shock. Specific vision abilities required by
this job include close vision and the ability to adjust focus. The
noise level in the work environment is usually moderate.Licenses or
Certifications Required: Microsoft Certified Solutions Associate
(MCSA). A valid Washington State driver's license is required at
the time of appointment or at a time set by the Tribe.
Keywords: Muckleshoot Indian Tribe, Auburn , Enterprise Systems Administrator, IT / Software / Systems , Auburn, Washington
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