Enterprise Systems Administrator

Company: Muckleshoot Indian Tribe
Location: Auburn
Posted on: March 19, 2023

Job Description:

JOB SUMMARY:Responsible for the configuration, design, installation, monitoring, and maintenance of enterprise software applications. Responsible for daily backups of systems and the development and testing of disaster recovery plans. Serves as a tier-two escalation point in the support of the IT Support Services team. Completes these and other duties as assigned for the Muckleshoot Indian Tribe (MIT) government locations, Muckleshoot Health and Wellness Center, and the Muckleshoot Tribal School (MTS).MAJOR TASKS AND RESPONSIBILITIES:

• Administers Active Directory for user and computers attached to the network. Sets and maintains proper user security levels and resource permissions as appropriate for their position. Makes timely account additions for new employee accounts, and promptly removes network and system permissions for terminated employees. Closely records these events in the service management database.
• Optimizes enterprise level applications for maximum functionality and flexibility within the scope of the systems operational parameters and capabilities.
• Maintains system security and integrity, and participates in ongoing and periodic audit processes as related to key enterprise systems.
• Monitors and maintains a current database/list of installed system version levels, remains appraised of latest version and patch offerings from vendors, and makes timely recommendations for installation of these products.
• Assists in data backup and file restoration and assures data integrity through scheduled backups, regular restoration tests, and routine backup system maintenance.
• Participates in disaster prevention and recovery planning. Documents the plans as appropriate for areas of responsibility. Checks at least annually to ensure plans are up to date and appropriate.
• Provisions preconfigured enterprise application servers making sure they are operating within prescribed parameters. Uses advanced performance monitoring and management tools to maintain server performance at optimum levels. Monitors and reviews system logs on a daily basis and records all findings as appropriate.
• Troubleshoots problems relating to enterprise applications, and implements solutions based on established procedures. Uses the service management database to record all issues and resolutions.
• Interacts with vendors on behalf of the IT department and end users ensuring they provide services per contracted agreements. Escalates complex issues to senior Engineering Services staff and on to appropriate vendors as is warranted.
• Prepares specifications conforming to bid processes, obtain estimates and assists IT management in vendor selection.
• Provides specialized technical support to users; meets with users and/or department representatives to analyze requirements, recommend solutions, and coordinate implementation.
• Because of the Tribe's commitment to community service and the wellbeing of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.EDUCATION - EXPERIENCE AND TRAINING FOR POSITION:Required:
  • Associate's degree in computer science or closely related field.
  • Microsoft Certified Solutions Associate (MCSA).
  • Eight (8) years overall IT experience demonstrating a continued path of growth, and either two (2) years of experience as a systems administrator or systems engineer, or equivalent position working on Windows based enterprises data systems.
  • Four (4) additional years of experience as a systems administrator or systems engineer may be considered in lieu of the associate's degree; three (3) additional years of experience as a systems administrator or systems engineer may be considered in lieu of the MCSA; however, additional years cannot be counted twice (i.e. to substitute for both the associates degree and the MCSA requires seven (7) years of additional experience as a systems administrator or systems engineer).Preferred:
    • BS degree in Computer Science
    • Microsoft Certified Solutions Expert (MCSE)SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION:Knowledge of: Servers, SAN's, Understanding networking concepts, WAN and LAN configuration and management, networking protocols, VMware, Windows Server, MS Exchange, MS SharePoint, Active Directory Services, advanced hardware and software troubleshooting techniques, user management, time management techniques, written and oral command of the English language.
      Skilled in: Interpersonal relationship and team building, developing documentation for technical and non-technical audiences, preparing training materials for users, and using productivity tools to convey ideas.PHYSICAL REQUIREMENTS:While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, crawl, kneel, crouch, twist, push/pull and grasp; use hands to operate, finger repetitively, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or carry up to 50 pounds. Employee has occasional exposure to possible electrical shock. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually moderate.Licenses or Certifications Required: Microsoft Certified Solutions Associate (MCSA). A valid Washington State driver's license is required at the time of appointment or at a time set by the Tribe.

Keywords: Muckleshoot Indian Tribe, Auburn , Enterprise Systems Administrator, IT / Software / Systems , Auburn, Washington