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Global Engagement Coordinator

Company: Zones
Location: Auburn
Posted on: October 17, 2020

Job Description:

Description As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification. Position Overview The Global Engagement Coordinator handles communication between relevant teams and partners in order to answer incoming questions in a timely manner, support account growth and increase knowledge of zones global solution within the organization. You will work very closely with the Global Engagement Team and Global Operations Center to bring a global ordering solution to Zones Account managers and their clients. Key Responsibilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Global Engagement Coordinator is primarily responsible for: Project coordination involves managing the day-to-day operations of a project, organizing, leading and participating in meetings, documenting and following up on important actions. Utilizes all shared tools (SharePoint, CRM, Outlook, One Note, etc.) and making sure all resources are aware of deadlines and tasks that they are responsible for. Follows required processes and team instructions for maintaining shared workflow and resource materials. The Global Engagement team provides our sales organization with an introduction and continued guidance of our global offering and provides techniques to be successful with their international clients. Enforcing roles and responsibilities of each department at Zones as well as fostering collaboration between all relevant parties. A team sell attitude is expected. Coordinators will be assigned to manage only smaller offline accounts but will supports GET team in successful completion of customer Global portal on-boarding's in order to gain customers' international business, which ultimately assists in securing customers' US business. There is potential for advancement into a global engagement team role. You will also act as a key point of contact for all Strategic Global Partners. We are responsible for nurturing the relationship, communicating all relevant changes, managing pipelines and building stronger trust with respective partners in order to Increase business with our mutual clients. As the subject matter expert for your assigned strategic partners you will be responsible for educating the GET, GOC and sales teams on the partner's procurement strategy's for Key OEM's, logistics and warehousing capabilities, as well as financial capabilities. It's important each team member is up to date on the nuances of the markets and partners they are assigned. We are seeking candidates with the following qualifications and skills: Education, Certifications, & Technology Requirements: Minimum 3 years' international experience. IT industry experience a plus Ability to speak conversational Spanish, as this position will be primarily working with LATAM partners Telephone Selling Skills a plus Skills and knowledge of project management Sense of urgency with the ability to meet aggressive deadlines Strong proficiency in Microsoft Excel, SharePoint and Outlook Able to prioritize with strong time management skills Excellent organizational and problem-solving skills Influence and negotiation skills Excellent written and verbal communication skills Analytical with excellent follow-up skills Strong customer service skills and commitment to meet or exceed customer requirements Driven, team-oriented, and active participant in accomplishing team goals Ability to work with little or no direct supervision Who You Are: Ability to excel in a dynamic and fast paced environment Influential with others, tailoring communication to the needs of the target audience Sense of urgency and the ability to prioritize with strong time management skills Analytical with excellent organizational and follow-up skills and attention to detail Excellent written and verbal communication skills Strong customer service skills and commitment to meet or exceed customer requirements Demonstrated collaboration behavior with excellent facilitation and negotiation skills Driven and active participant in accomplishing team goals Strong problem-solving skills with demonstrated ability to find solutions while working independently. Demonstrated ability to manage multiple priorities/projects, meet deadlines, and delegate responsibility Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you At Zones, we don?t just acknowledge diversity, we make it the foundation of how we conduct business and how we support our employees and communities. Zones is a certified Minority Business Enterprise (MBE) and Corporate Plus member of the Northwest MSDC (Minority Supplier Development Council). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, sexual orientation, national origin, age, citizenship, marital status, disability, gender identity or Veteran status.

Keywords: Zones, Auburn , Global Engagement Coordinator, Other , Auburn, Washington

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