Patient Access Representative

Company: Aerotek
Location: Auburn
Posted on: February 19, 2021

Job Description:

Description:The scope of this role is handling inbound calls to schedule COVID vaccines through a shared phone line for locations in the Puget Sound and Inland Northwest regions. This role is a single call type as compared to training someone on 25+ clinics. Candidates will be supporting calls related solely to COVID testing and vaccine questions and scheduling.Skills:Customer service, Epic, Call center, Patient scheduling, Health care, Medical terminology, Patient access, Patient registrationTop Skills Details:Excellent customer serviceattention to detailproficient computer skills,Additional Skills & Qualifications:Experience:-Min 2 years customer service-Minimum in a position / has had tenure in a role 1yr. or more-Proven demonstration of utilizing multiple systems and programs - comfortable with fast-paced PC software program utilization. (This is the one area that can sometimes overwhelm new employees). Plus:-Had had healthcare experience-Familiar with EPIC-Has worked in a call centerCandidates should express a high level of empathy and patience for patients while on the phone.Systems used and would prefer experience in are:EPICMS Office & MS Microsoft Teams (for internal communicate)Cisco phone platform About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Auburn , Patient Access Representative, Other , Auburn, Washington