Accounts Receivable Specialist
Company: Oak Harbor Freight Lines
Posted on: September 12, 2022
Accounts Receivable Clerk
Ensure Oak Harbor receives payment from our customers according to
contracted terms and conditions. Provide both out-bound and
in-bound phone support in resolving client payment issues and
Essential Duties and Responsibilities:
- Initiate outbound follow-up collection calls on outstanding
accounts to resolve unpaid balances. Work account portfolio
regularly to identify accounts and follow up.
- Handle all incoming calls and assist Customers with invoice
inquiries and resolve issues.
- Manage the credit, overpayment and refund functions for each
- Update AR systems with pertinent information based on outcome
of client contacts.
- Work in coordination with Oak Harbor Account Managers to
identify issues for payment problems and resolve in the most
effective manner possible.
- Research and follow up with customers regarding lost bills or
billing questions to ensure that payment is/will be received.
- Create written correspondence to customers with outstanding
balances to provide documentation regarding account status.
- Provide follow up and reports for AR Manager regarding
delinquent account status and follow up planned and required.
- Other Duties as assignedExperience, Skills and
- 2+ years collections and/or customer service in a business
accounts receivable environment preferred.
- Demonstrated success in receiving payments from clients with
outstanding balances in a business environment while maintaining
positive and productive customer relationships.
- Strong knowledge of MS office tools and AS 400 preferred.
- Ability to successfully complete typing test of 50 WPM and
10-key test of 210 KPM.
- Excellent interpersonal skills, and ability to interact and
resolve problems by telephone.
- Experience interacting successfully with customers at all
levels in an organization (executive/owner, accounting, shipping,
- Demonstrated ability to be tenacious when dealing with
- HS Diploma. Associate degree or equivalent experience
preferred.Oak Harbor Freight Lines is an Equal Opportunity
Keywords: Oak Harbor Freight Lines, Auburn , Accounts Receivable Specialist, Other , Auburn, Washington
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