Azure Cloud Consultant

Company: TechDigital Group
Location: Seattle
Posted on: April 29, 2025

Job Description:

DesignationTechnical Specialist/Associate ConsultantExperienceA minimum of 8 years of experience in an engineering/operations role with a software and/or services company.Roles & Responsibilities:

• Resolve critical and complex technical issues in a 24x7x365 global support delivery team. Combine technical expertise and customer requirements to solve complex business challenges.
• Ability to quickly identify customer issues to specific Azure Services or Azure Platform; and being able to conduct in-depth diagnostics on Azure platform and services.
• Work with Architects to deliver solutions and deploy new capabilities in customer environment.
• Analyse and eliminate top issues impacting customer experience.
• Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
• Create documentation (SOP's & TSG's) to help L1/L2 teams to support operations.
• Work on critical, highly complex customer scenarios that span across multiple Azure services.
• Act as a technical escalation point within the team.
• Work with architecture team on process improvement and strategic initiatives.Requirements:
• 5 years of experience in a technical position and a minimum of 2 years of experience as an Azure Cloud Engineer.
• Extensive hands-on experience on Azure Governance & Cost Management, Azure Network & Security, Azure Active Directory, Compute & Storage, Backup & DR, Monitoring.
• Strong hands-on experience on Transformation (Migration) life-cycle and expertise on Azure Migrate & ASR (DRaaS).
• Expertise in OS (Windows and/or Linux Administration), Virtualization is an added advantage.
• Experience in ARM templates & PowerShell scripting preferred.
• Ability to learn new technology in a fast-paced environment.
• Passion for customers and focus on delivering the right customer experience.
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