Export Forwarding Agent
Company: FedEx Logistics
Posted on: September 21, 2022
To provide customers with the highest quality service by
providing consistent customer service and shipment processing in
order to ensure timely movement of freight/cargo.
--- Provide and ensure a high level of customer service by
developing and maintaining a strong relationship with customers'
front line personnel in the various operating divisions and
--- Prepare, analyze, and/or submit documentation to the
appropriate parties (agents and clients) in order to ensure they
are in accordance with all applicable laws and regulations relating
--- Anticipate, identify, and resolve problems which could delay
the timely release or movement of freight.
--- Maintain relationships with correspondent brokers, T&B, and
other service providers to ensure that agents exceed the customers'
--- Resolve banking and letter of credit problems.
--- Advise customers on payment terms.
--- Resolve billing issues and ensure that invoicing and vendor
payments are billed accurately.
--- Complete accurate data input or corrections into computer
--- Develop rates and/or provide quotes for the movement of
--- Resolve billing issues on customer's behalf.
--- Generate special manual reports to meet customer's needs.
--- Ensure all communication with internal and external customers
is updated timely
--- Responsible for freight forwarding functions, which consist of:
coordinating customer booking requests, setting-up new shipper,
assisting with restricted articles submission, etc.
--- Complete import/export documentation in accordance with
international trade regulations.
--- Engage with clients related to billing disputes, status of
shipments, developing new lanes, improving service, etc.
--- Dispatch carriers to pick up at CFS, FTN and customer related
--- Track and trace functions, including entry of all milestones
--- Work all iServe cases.
--- Coordinate oversized and out of gauge shipments.
--- Handle Hazmat shipment
--- The incumbent(s) of this position is expected to perform all
other related duties as assigned.
--- High school diploma/GED.
--- Proficient computer skills.
--- Strong cust svc, organizational, and communication
--- Knowledge of freight forwarding or logistic required.
--- Working knowledge of air export regulations, if appropriate,
related to export and Schedule B tariff classification.
--- Banking requirements for international trade
--- Regulations regarding dangerous goods shipping & foreign
--- Familiarity with handling hazardous materials
--- Knowledge of regulations for import/export related to DOT.
--- Basic math skills for conversions to metric and currency
--- Minimum of one (1) year of experience in freight forwarding or
logistics or work/field experience. Additional Information Posting
Date: 2022-08-30 Job Posting End Date: 2022-09-26 FedEx Logistics
provides freight forwarding, as well as import and export services
that allow companies to reach markets throughout the world. They
help customers of all sizes solve the intricacies of shipping goods
globally by providing comprehensive international ocean and air
freight forwarding, surface transportation and distribution,
customs brokerage, trade and customs advisory services, and
advanced e-commerce and trade facilitation solutions. We're glad
you stopped by and hope your job search experience with FedEx
Logistics, Inc. will be rewarding. We look forward to hearing from
you! FedEx Logistics, Inc. is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to their protected veteran or disability status.
FedEx Logistics, Inc. participates in the Department of Homeland
Security U.S. Citizenship and Immigration Services' E-Verify
program (For U.S. applicants and employees only). Please ready the
E-Verify Notice available in English
before proceeding with your job application. Click here to read the
Right to Work Notice available in English
Additional information about the E-Verify program can also be found
at www.uscis.gov. Pay Transparency Policy Statement: The Company
will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless required to do so by law
or the FedEx Logistics Legal Department. Import Notice to All
Applicants: FedEx Logistics is engaged in an industry regulated by
federal law that prohibits it from employing convicted felons.
Therefore, it must determine whether applicants have been convicted
of felonies before a hiring decision is made. A criminal background
check will be required of all selected applicants before a hiring
decision is made. Equal Employment Opportunity: As a federal
government contractor, we are committed to employ and promote
qualified minorities, females, individuals with disabilities, and
covered veterans (including, but not limited to, disabled veterans,
recently separated veterans, Armed Forces service medal veterans,
and other protected veterans. Our philosophy and commitment to
equal employment opportunity and non-discrimination is the bedrock
to job opportunities for all employees and applicants without
regard to an individual's protected status (i.e. race/ethnicity,
color, national origin, ancestry, sex/gender, gender
identity/expression, sexual orientation, marital/parental status,
pregnancy/childbirth, or related condition, religion, creed, age,
disability, genetic information, veteran status, or any other
protected status.) Click here and here to read more about "Equal
Employment Opportunity is the Law." FedEx Logistics will consider
for employment qualified applicants with criminal histories in a
manner consistent with the requirements of the FAIR Chance
Initiative for Hiring Ordinance (FCIHOO) for the City of Los
Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage
history of a prospective employee from any current or former
employer when determining the wages for such individual at any
stage in the employment process, including in the negotiation or
drafting of any employment contract in accordance with Philadelphia
Ordinance No. 160840.
Keywords: FedEx Logistics, Auburn , Export Forwarding Agent, Sales , Auburn, Washington
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