(Per Diem) Patient Services Representative II

Company: Seattle Radiology
Location: Seattle
Posted on: May 6, 2025

Job Description:

Seattle Radiology is a Radia Imaging Center, located near downtown Seattle in the Nordstrom Tower. Our facility is open Monday-Friday. We're hiring for a per-diem Patient Services Representative II.

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Seattle Radiology is located on a narrow strip of land between the salt waters of the Puget Sound and the fresh waters of Lake Washington, Seattle is known for its bustling waterfront, lush evergreen forests and the picturesque backdrop of the San Juan Islands. Just beyond the water are two rugged mountain ranges, the Olympics to the west and the cascades to the east.

Position: This position is located on-site, at Seattle Radiology.

Compensation:

Hourly salary range is $22.37 - 26.95 - $32.34. Plus 15% in lieu of benefits/per-diem rate. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.

Benefits:

A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Discretionary service bonus

The Patient Services Representative's primary responsibility is to deliver outstanding customer service for all our patients and internal/external customers, while being responsible for all aspects of medical reception.

Responsibilities:

Performs a variety of clerical functions that support the overall Imaging Center

Ability to provide excellent in person and phone service, to a high volume of patients

Accurately enters patient information in a timely manner

Ensures the accuracy of patient demographic information, scheduling information and insurance/authorization information

Positively provides medical reception to patients following provided guidelines

Ability to meet performance metrics, with a focus on quality, accuracy, and timeliness

Ability to de-escalate conflict situations and or, knows when to engage assistance from department supervisor

Qualifications and Requirements:

High School diploma or equivalent

Minimum of 2 years of medical office experience, radiology preferred
Radiology scheduling experience, preferred
Knowledge of medical insurance, preferred
Knowledge of Electronic Medical Record system(s), preferred
Must have excellent verbal and written communication skills. Must be able to work responsibly and to maintain patient confidentiality
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions

About Radia
Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDSEARAD

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