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HR Operations Manager

Company: ZONES
Location: Auburn
Posted on: January 7, 2021

Job Description:


Position Overview

We are looking for an energetic professional to partner across the enterprise as a HR Operations Manager, a role focused on supporting and engaging our most important asset.... Our teams! The HR Ops Manager must be effective at formulating strong partnerships across the People function to deliver value-added service to management and employees that reflect the business objectives of the organization.

Responsible for successful delivery of all HR Operations support including preboarding & onboarding, disability case management, HR Compliance, and data management & analytics, and rewards and recognition. Oversees the work of HR Specialists within HR Shared Services to drive the tactical HR work within the organization. Report into the HR Shared Services Director.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The HR Operations Manager is primarily responsible for:
Preboarding & Onboarding: Increase speed of new hire performance by building and facilitating comprehensive preboarding and onboarding programs for candidates and new hires.Drive the Preboarding & Onboarding experience for candidates and new hires from Offer Signed to 90 Days on the job.
Track team member progress throughout the Preboarding & Onboarding process to ensure all tasks are completed and the candidate and new hire has a positive experience.

Disability Case Management: Provide strategic and tactical HR support for all leave of absence, worker's compensation, and accommodation cases.Manages all leave of absence, ADA accommodation and worker's compensation cases.
Collaborates with the HR Business Partner to track disability cases within their business units.

HR Compliance: Safeguard Zones against risk by insuring compliance with employment law, including State and Federal.Maintains the Team Member Handbook including recommendations to policy updates in accordance with employment law.
Tracks and ensures compliance with all required HR trainings.
Partners with Facilities to ensure compliance with all State and Federal safety law.
Owns tracking and compliance for COVID-19 safety.
Manages all immigration cases and collaborates with the HR Business Partners to track cases within their business units.
Ensures unemployment responses are completed and HR Business Partners are prepared for any unemployment hearings they must attend.

Data Management & Analytics: Accountable for the timely processing and accuracy of HR data and the analytics for the HR team.Create and maintain an HR analytics platform and dashboard that provides on-demand information and reports for specific team on hires, tenure, attrition, performance, engagement, licenses and certifications, and term reasons.
Design, distribute, and provide analytics on engagement and exit surveys.
Provide on-demand reports to HR team as needed.
Conduct regular audits of HR data and recommend improvements as needed.
Ensures electronic personnel files are maintained and accurate.
Ensure Sales Compensation Plans are distributed, signed and collected upon hire and an annual basis as needed.

Rewards & Recognition: Accountable for the timely processing and distribution for 5 Star, Tenure, and Team Member of the Quarter awardsEnsures all rewards are processed and distributed every month.
Recommends improvements to program and processes.

We are seeking candidates with the following experience and skills

EDUCATION/ Certifications/Licenses/Etc.:

Bachelor's degree in Human Resources, Psychology, Business or related field preferred
PHR or SHRM-CP Certification desired


Minimum 5 years human resources operations experience, with at least 1 year of people management experience required.
Hands-on HRIS & ATS Experience.
Working knowledge of multiple Human Resources disciplines including benefit and compensation practices, federal & state employment laws, disability case management, immigration, and safety.
Experience writing fair and compliant company policies.
Excellent analytical and decision-making abilities.
Highly organized and self-motivated.
Demonstrates an understanding and commitment to excellent service delivery.

Technology Focus & Requirements

Human Resource Information Systems and Applicant Tracking Systems experience such as: Jobvite, ADP and Qualtrics

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

At Zones, we don't just acknowledge diversity, we make it the foundation of how we conduct business and how we support our employees and communities. Zones is a certified Minority Business Enterprise (MBE) and Corporate Plus member of the Northwest MSDC (Minority Supplier Development Council). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, sexual orientation, national origin, age, citizenship, marital status, disability, gender identity or Veteran status.

Keywords: ZONES, Auburn , HR Operations Manager, Human Resources , Auburn, Washington

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